Bethan’s story

Bethan received both face-to-face and over the phone support after she was the victim of aggravated burglary.

Bethan’s case worker was able to help her emotionally following her traumatic experience and also helped liaise with mental health services to ensure she was aware of all the support available to her. This included explaining the freephone help services that she could access out of hours to help her when she was struggling to sleep. Bethan’s case worker also helped her work through some of Victim Support’s support tools designed to help with sleep following crime.

Bethan received an offer of a new home to move in to from the council after her case worker liaised with the local authority, which included writing a letter of support on Bethan’s behalf – something that helped Bethan move on from the incident.

Bethan was extremely grateful for all the help she received and after receiving support geared towards helping her gain employment and manage her finances, Bethan even started interviewing for new jobs after she had finished receiving support from Victim Support.

*Bethan’s real name has been replaced with a pseudonym to protect her identity

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