Have you been a victim or witness of crime?

We're here to help and support people affected by crime and traumatic events – regardless of whether you have reported the crime to the police or not.

Live Chat

If you need support after crime, you can chat to one of our trained supporters. Our live chat service is free and available for people affected by crime in London, 24 hours a day and seven days a week. To start a live chat, select the ‘Chat now’ button.


If you’ve been affected by crime in London and you need confidential support or information, call our Helpline for free. Our Helpline operates 24/7, every day of the year. If English isn’t your first language let us know as we have an interpretation service that can help.

0808 168 9291

Find support services for victims and witnesses in your area

Support is available to all victims and witnesses of crime in London whether or not the crime has been reported to the police. This searchable directory of London services is easy to use and will show you relevant organisations that you can contact to ask for help either for yourself or on behalf of someone else.

Introducing My Support Space

My Support Space is an online resource designed by the independent charity Victim Support to help you manage the impact that crime has had on you.

You can work through a series of interactive guides which address your specific needs.

The guides are designed to be completed in your own time and at your own pace. You can save your progress and revisit where you left off at any time. There's also information about where and how you can access further support, and the opportunity to register with SilverCloud, an online therapy system.

Create an account

COVID-19 has had a significant impact on courts and the justice system. You can find more information here

Have you been affected by crime?

Help for victims

How to access the help you need after experiencing crime.

I’ve witnessed a crime

What to do if you've witnessed a crime and how to get our support.

Supporting young victims in London

Our caseworkers support children and young people who have been affected by crime.

Useful links